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Frequently Asked Questions

At the initial treatment session, the physiotherapist will take a detailed account of the problem, followed by a physical examination in order to make a clinical diagnosis.

The most appropriate treatment will be discussed and given at your first appointment. You will be advised on the estimated recovery time and self management for a speedy return to full fitness.

The physiotherapist plays a vital role in healing, pain relief and rehabilitation following fractures, surgery, muscle, tendon, ligament and joint injuries. The treatment aims to correct and stimulate the body’s own natural healing processes without the use of medication.

Education and advice on how to manage the condition are fundamental to successful treatment.

A fee of $65 incurs if reasonable notice is not provided (at discretion of management). This may be waived at the discretion of management.

Please wear comfy clothes that you can move in.
It is advisable for men to wear bike shorts under their shorts.

A towel, a pair of clean socks, some water.

The uniqueness of Ardentherapy starts with the belief that in some way, everything is connected to everything else. Many therapies don’t have a goal outside of working on what hurts and that specific area only.

With Ardentherapy, we start by looking at the global picture of how your body is ordered and balanced, how your body moves, and how one issue can lead to problems elsewhere. This helps us look strategically and systematically at identifying the root cause of any pain, dysfunction, or areas holding you back from performance improvements. From this point, we work with only manual therapy (read: hands-on) and movement to create lasting change.  Other clinics use machines to get the job done, we don’t.

It depends a lot on your individual pain tolerance and experience with being treated. Most clients can feel some discomfort here and there but call it, “the best pain of my life”, because we work at a deep level releasing long-held tension and you’ll feel instantly better after your session. Based on thousands of hours of refining the Ardentherapy framework, we’ve learned that to create a permanent change in a tissue quickly, at times techniques are required that can be painful. If at any point in time you’re feeling uncomfortable, just let your Ardentherapy therapist know and they can adjust the pressure.

The answer is yes, we have collectively seen thousands of patients and have experience with many variations of dysfunctional muscular patterns and injuries. If you have anything extremely exotic or have any questions you want answered about a specific condition or injury before coming to your first Ardentherapy session, feel free to contact us and we’ll connect you with the appropriate Ardentherapy Therapist who can answer your questions for you.

 

Your initial assessment and treatment takes approximately one hour, and follow up visits are either 30 or 60 minutes in length depending on a variety of factors.

We have male & female restrooms with disabled & baby change facilities. We have private change rooms available and secure storage of valuables. We have a dedicated, small children’s play area

Most of our services are covered by private health fund rebates and with the new Medicare Enhanced Primary Care Plan, some services are covered by Medicare (terms and conditions apply). In addition, our practice is equipped with HICAPS, which allows you the convenience of on the spot electronic claims and payment from participating health funds, saving you time and money.

Payment is required at time of consultation.

12 hour cancellation notice is greatly appreciated.

HICAPS payment facility is available.
Eftpos payment facility is available.
We are preferred providers with the following health funds: HCF, Australian Unity, Medibank Private, NIB, Bupaa

Invoices can also be provided upon request

Patients do not need a referral to be treated by any of our Ardentherapy therapists. However, some private insurance companies do require a doctor’s referral for either physiotherapy, chiropractic and massage therapy. Please check with your private insurance company before making an appointment.

We do accept Motor Accident Injury cases. If you were injured through a Motor Accident Injury, please let us know when you’re booking your appointment. We require your claim and policy number, name of your adjudicator and your auto insurance company. In most cases, we can bill the auto insurer directly.

No, we don’t currently nor have any plans to offer X-rays as a service within our clinic.

Although your Ardentherapy Therapist will be able to provide you with a much more accurate timeline following your initial assessment, as a general rule of thumb the following holds true: For more minor, non-chronic injuries or movement challenges we can see dramatic improvement within 4-6 sessions.  For more major or chronic injuries or movement issues we ballpark around 10-12 sessions.  Finally, for severe or long-term chronic issues, it may take up to 20 sessions to see a significant resolution of your symptoms.  These are very general estimates and every patient case varies, and often you’ll feel improvement from the very first session.

Definitely. While we start your initial assessment with a thorough Body Scan and muscle testing, we also find a lot of value in continually re-assessing throughout your treatment, getting you off the table to walk around, assessing postural changes, and ultimately seeking out the root cause of your dysfunction through constant testing and re-testing through every one of your treatment sessions.